Lost in frustrating communication? SAVI is a communication tool that provides a systematic, objective analysis of what makes conversations succeed or fail, based on both what we say and how we say it. This introductory course is relevant to everyone who wants to improve their communication skillfulness and insight, developing their ability to hear and be heard more clearly.

You will learn how to:

• Identify and understand communication problems more clearly.
• Intervene in and change unsatisfying patterns.
• Comprehend how the way you communicate impacts the broader communication climate at home and work.
• Apply specific, effective tools.